Everything you need to supercharge your WhatsApp business. Automation, AI, messaging, and much more!
Let AI handle your WhatsApp customer conversations automatically. Train the bot with your business details, configure working hours, and enable 4 automatic actions—send replies, update tabs, book appointments, and save profile data. Choose from ChatGPT, Gemini, or DeepSeek as your AI engine. Works while your PC is on & WhatsApp Web is open.
To activate the WhatsApp AI chatbot, navigate to Settings → Insert AI API Key. Choose your preferred AI provider, paste your API key, and enable AI Tools. The AI Bot icon will instantly appear in your top toolbar!
Before deploying your WhatsApp auto reply bot, test it first! Use the "Talk to AI" feature to see exactly how your AI chatbot responds. Check response quality, tone, and accuracy before going live.
The brain of your WhatsApp AI chatbot! Configure business prompt to define your company's tone, products, and guidelines. Set up action prompts for updating profiles, creating appointments, and more.
Let your WhatsApp AI chatbot book meetings automatically! Paste your Google Meet link, set office hours, and define your prompt — AI will handle appointment scheduling based on your custom instructions.
Turn on WhatsApp auto reply for incoming messages. Control if AI should respond in group chats or only private conversations.
Choose what your AI chatbot can do automatically — send replies, update tabs, create appointments, and update contact profiles!
Add random delays to make AI replies feel more natural and human-like. Set how many previous messages AI should read for context.
Enable your WhatsApp automation bot to reply only on specific days and times. Set timezone, enable/disable weekdays or weekends, and configure custom hours for each day!
Let users stop bot replies by typing a keyword. Plus, smart frustration detection automatically pauses AI when user seems annoyed!
User types keyword (e.g., "STOP") to disable bot for that chat
AI automatically detects frustrated users and pauses replies
Seamlessly transfer to human agent when needed
Send personalized WhatsApp messages to your entire contact list in minutes. Import from CSV files, groups, labels, tabs, or your Kanban pipeline—every message customized with dynamic variables. Smart delay intervals keep your account safe, while real-time campaign dashboards track delivery, failures, and overall performance.
Real-time tracking
Reached in minutes
Don't just send messages — schedule them for the perfect time and set them to repeat automatically. Your campaigns run on autopilot!
Set the perfect date and time for your messages. Schedule campaigns in advance and let Lion CRM send them automatically — even if your PC is running and WhatsApp Web is open.
Set your scheduled broadcast to repeat automatically — daily, weekly, monthly, or yearly. Perfect for regular updates, reminders, follow-ups, and promotional campaigns that need to run consistently.
Lion CRM's Broadcast Campaign feature must be used in strict compliance with WhatsApp's Terms of Service and all applicable laws. Sending unsolicited bulk messages may violate WhatsApp policies and applicable anti-spam regulations in your jurisdiction.
Extract business leads directly from Google Maps without any manual copy-paste. Search for any business category and area, then start extraction — Lion CRM captures business name, phone number, category, rating, and address automatically. Expand the live preview table to review results, pause and resume anytime, and export your full leads list as CSV or XLSX in one click. Enable email fetching for even richer lead data.
From Google Maps
Design rule-based WhatsApp chatbots using a visual drag-and-drop builder—zero coding needed. Set up keyword triggers, add typing indicators for human-like delays, create branching responses, and attach CRM actions like label assignment or tab routing. Test every flow in the built-in chat simulator before going live.
Unlike AI Bot which uses artificial intelligence, Chatbot Flow lets you create custom automation rules based on specific triggers and conditions. Perfect for WhatsApp keyword auto reply, label-based actions, and CRM automation. Set it once, runs automatically while your PC is on & browser is open!
Define when your WhatsApp automation flow should activate.
Choose what happens when a flow triggers in your WhatsApp automation.
Control response behavior with smart rules for groups and timing.
Filter responses based on CRM contact status.
Filter responses based on contact labels.
Filter responses based on custom tabs.
Configure away message, waiting time, and block intervals for your flows.
This message will be sent automatically when the user does not respond within the specified time.
Save your WhatsApp automation flows and reuse them anytime! Export your configured flows as backup, or import pre-built flows to get started instantly. Plus, switch between Dark & Light theme directly from here — no need to open settings!
Organize your Fluxo (chatbot flows) into custom categories for better management. Create folders like Sales, Support, Onboarding — keep your automation structured as you scale. Each flow shows its status, category, and can be activated, paused, or deleted directly from the dashboard.
Don't guess — test your chatbot flow before it goes live! The built-in simulator lets you preview exactly how your automation will respond to different messages.
Sort your WhatsApp conversations into personalized folders that match your workflow. Build as many tabs as you need—leads, VIPs, support tickets, partners—and drop individual chats, groups, or labeled contacts into any tab. There is no contact limit, so your entire customer base stays organized and within reach.
Organize freely
Craft ready-to-send message blueprints and reuse them across chats, tabs, groups, labels, Kanban stages, and quick replies. Pick from 8 content formats—plain text, image or video attachments, documents, audio clips, contact cards, interactive polls, list menus, and product catalogs. Write once, deploy everywhere.
For every need
Answer customers in a single tap with pre-built quick replies. Create them inside the template manager or directly from the chat window toolbar—always one click away at the bottom of every conversation. Supports all 8 message formats including rich media, polls, and product cards for fast, professional responses.
Save 80% time
Map out your entire sales journey on a visual drag-and-drop board. Move contacts through custom pipeline stages—from first inquiry to closed deal—with a simple drag gesture. Spin up separate boards for different projects, toggle between dark and light views, and manage WhatsApp labels and tabs without leaving the board.
Track every deal
Your all-in-one WhatsApp scheduling hub for appointments, reminders, and tasks. Book meetings, set follow-up alerts, manage daily to-do lists, and view everything on a clean day, week, or month calendar—so you never let a conversation or deadline slip through the cracks.
View and manage your complete appointment list in one place. Track schedules using the visual calendar and stay on top of tasks with smart reminders. Organize your day, week, or month effortlessly.
Introducing the all-new WhatsApp to do list feature! Create tasks with titles, descriptions, due dates, priorities, and categories. Add sub-tasks, set recurring schedules, and get reminders via browser notification or WhatsApp.
Everything you need to manage tasks, set priorities, and stay productive with the most powerful WhatsApp task manager available.
Get complete control over every conversation with Lion CRM's Profile Chat feature. Access the CRM button at the top of each chat for instant profile management — view and edit full profile details, manage Tabs, capture Notes, set Reminders, track Appointments, record Income, and log Expenses—all in one place.
INR, USD, EUR & more
Communicate smarter with Lion CRM's powerful Chat Toolbar available at the bottom of every conversation. Set your preferred Tone and Language once—then type in your native language and instantly Translate messages with one click. Use Summarize to condense long messages, Enlarge to expand brief texts, switch to Friendly tone for casual chats, or go Formal for professional communication.
Any language
Stop wasting messages on invalid numbers! Lion CRM's Number Validator checks WhatsApp numbers before you send. Upload CSV files with thousands of numbers, run a validation campaign, and get real-time results showing valid and invalid numbers. Download reports with only valid numbers—protecting your account from spam detection and potential bans.
Valid numbers only
Post WhatsApp status directly from your PC—no phone needed! Create text status with custom background colors, upload image or video status, and schedule posts for specific dates and times. The exclusive Auto Repost 24 Hours feature keeps your status live automatically. Use AI Regenerate to improve your messages instantly.
Every 24 hours
Supercharge your CRM with artificial intelligence using Lion CRM's Insert AI API Key feature. Choose from 3 AI providers—ChatGPT (OpenAI), Gemini (Google AI), or DeepSeek. Enter your API key, validate it, and unlock powerful AI-driven capabilities like smart replies, message suggestions, content generation, chat toolbar, and AI bot—all integrated directly into your workflow.
Your choice
Build powerful automated workflows without writing a single line of code! Lion CRM's Webhooks feature automatically sends contact data to external applications whenever specific events occur. Connect to 1000+ apps including Zapier, Pabbly, N8N, Google Sheets, and Bitrix24. With 12+ event triggers—the most comprehensive webhook coverage available.
Auto-connect
Unlock the full power of Lion CRM with the REST API. Generate API tokens, enable API access, and send messages, images, videos, locations, and contacts programmatically using tools like Postman. Perfect for developers building custom WhatsApp integrations and automating workflows. Complete API documentation included.
Built-in
Add a professional signature to every message you send. Set up your agent name, business details, and custom text that automatically appends to your messages. Essential for team collaboration—identify which agent sent each message. Enable or disable with one click from the Chat Toolbar.
Every message
Automatically detect and understand what language your customer speaks. This smart feature helps you set the preferred language for each contact, enabling AI-powered translations and responses in their native language. Break language barriers and communicate with customers worldwide—seamlessly and professionally.
Customer language
Protect sensitive information during screen sharing or presentations with Lion CRM's Blur Settings. Activate the blur feature to hide contact names, profile pictures, and chat content from view. Perfect for demos, team meetings, and client presentations where privacy matters. Toggle on/off instantly.
One-click blur
Seamlessly hand over customer conversations to team members with one click! Set 4 priority levels (Low, Medium, High, Urgent) so agents know which chats need immediate attention. Add notes for context, accept or decline transfers, and manage a service queue. Works when the same WhatsApp number is logged in on different devices or browsers.
Instant transfer
Never lose a lead again! Set up automated WhatsApp follow-up messages that trigger when contacts enter, leave, or stay in your funnel. Configure 3 smart triggers—On Enter, On Leave, and After Time (minutes, hours, days). Use personalized variables like first name, set up funnel settings with labels, custom tabs, groups, and Kanban stages.
Never miss leads
Too many icons in your header? Customize your WhatsApp CRM toolbar by toggling features on or off. Keep only the tools you use—and access the rest anytime from the Menu Features panel with one click! Hide the entire header toolbar with the arrow icon for focused conversations. Clean, organized, your way.
Fully custom
Use Lion CRM in your preferred language with the Language Choose feature. Select from 9 global languages: English, Chinese, Spanish, Portuguese, French, Arabic, Russian, Japanese, and German. Switch the entire CRM interface to match your comfort zone—making navigation, setup, and daily operations effortless. Lion CRM speaks your language.
Global support
Protect your valuable CRM data with Lion CRM's Backup and Restore feature. Export backups of all your templates, labels, and custom configurations anytime. Store your backup file safely on your device or cloud storage. If your data is ever lost or you switch devices, simply import your backup and restore everything instantly. Keep your CRM settings secure, portable, and always recoverable.
Always recoverable
Schedule WhatsApp messages to any contact or group—send once at a specific date and time, or set up recurring schedules (daily, weekly, monthly, yearly). Use dynamic variables for personalization, add post-actions to automatically organize contacts into tabs, labels, or Kanban boards after sending. Complete scheduling control from your CRM.
Set & forget
Switch between Light Mode, Dark Mode, or let it follow your System Theme automatically. Dark mode reduces eye strain during late-night sessions, while Light mode is perfect for bright environments. Change your workspace look with one click from settings—comfortable viewing any time of day.
Auto-adapt
One license. Every feature. Updates included.
